Returns & Exchanges
At Saad Bin Shahzad, we strive for perfection in every stitch; however, if you are not completely satisfied with your purchase, you may return or exchange your items within 14 days of delivery. All garments must be unworn, unwashed, and retain their original designer tags to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all luxury labels and security tags remain intact to prevent damage during transit.
Drop Off or Collection
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing